Workshop: Enhancing Reliability on AWS with Service Level Objectives

Workshop Time and Date:

June 11th, 2024
12:00 PM EDT

Overview:

Reliability of your offerings is non-negotiable to users, and too often is siloed to the various elements of your app and infrastructure. Achieving a customer-centric view of reliability - going beyond incident management and identifying day-to-day issues affecting the user experience - requires a holistic approach. Implementing Service Level Objectives (SLOs) and error budgeting allows you to monitor your application as a singular entity, prioritizing issues that affect the user and identifying the invisible mini-incidents that cause product abandonment and switching.

Learning objectives:

In this workshop, we will walk you through how to set up AWS Observability for your application, and Service Level Objectives (SLOs) on your AWS infrastructure to provide a hands-on experience using AWS services and Nobl9’s SLO-based reliability platform to build reliability and observability into your AWS-hosted product.

You will learn the basics of setting up SLO-based monitoring on a live application consisting of AWS infrastructure such as application load balancers, RDS databases and EKS clusters. You will learn how to integrate SLOs into your application and tune them for user-facing reliability.

Who should attend:

SREs, DevOps, Developers, Architects

Agenda:

Introduction - 5 mins
Setup AWS Account and Nobl9 - 5 mins
Setup AWS infrastructure and deploy sample application on EKS - 15 mins
AWS Observability - 20-25 mins
What is SLO and why I should care - 10 mins
SLO setup with Nobl9 - 10 mins
EKG - ready-to-install package for EKS users - 15 mins

Meet the Teachers:

Marina Novikova: Sr. Partner Solution Architect at Amazon Web Services (AWS)

Marina has been working in Amazon for more than 4 years. Marina currently supports APN Global Startup Program. Her focus is on the existent AWS architecture validation and improvements, planning new workloads and integrations with AWS services, and supporting general technical enablement. Marina owns Master Degree in Computer Science and has over 19 years of experience in developing large scale systems for financial services.

Vikram Venkataraman: Principal Specialist Solutions Architect at Amazon Web Services (AWS)

Vikram Venkataraman is a Principal Specialist Solutions Architect at Amazon Web Services. With over 15 years of experience, he helps customers modernize, scale and adopt best practices for their containerized workloads. As an Observability enthusiast, Vikram has applied practical approach to problem-solving by successfully implementing observability strategies in diverse settings from startup to enterprise-level deployments

Alex Nauda: CTO at Nobl9

As CTO of Nobl9, Alex helps organizations improve the reliability and performance of their cloud-native applications. He started his career in the performance management of Data Warehousing in the days of magnetic storage and backplanes. Since the early days of the web, he has focused on product development in media and the public cloud.

Alex lives in Boston where he grows vegetables under LEDs and teaches juggling at a non-profit community circus school.