Privacy Policy

Effective Date: June 01, 2020

Nobl9 Inc., a Delaware corporation (hereinafter, “Nobl9” “we” “us” “our”) operates the website located at nobl9.com. (the “Website”).  Nobl9 is committed to respecting the privacy of individuals. To better understand how we protect your privacy, we provide this notice (this “Privacy Policy” or this “Policy”) to explain our online information practices and the choices you have about the way your personal information is collected and used.

PRIVACY POLICY

Overview

Nobl9 is the developer of Service-level objectives (SLOs) analytics software that assists non-technical business leaders, software engineers, and dev ops teams by providing them with the insights and tools they require to unify processes, and set data-based business priorities by balancing the delicate equipoise between SRE and development, reliability and velocity.

The Website allows you to easily access and use content, including features, resources and other information intended to help you learn about the products we may offer, and information for investors.

This Privacy Policy describes our policies regarding the collection, use, disclosure and protection of Personal Data (as defined below) when you visit our Website and the choices you have associated with that data—it does not apply to information you disclose to Nobl9 through other means. This Privacy Policy is incorporated and made part of the Nobl9 Terms of Use located at nobl9.com/Terms.  You should review this Policy before providing any personal information.

We use your data to provide and improve our Website. By visiting our Website, you agree to the collection and use of information in accordance with this policy. If you do not agree to this Privacy Policy, please do not access or use the Website. Nobl9 reserves the right to change, modify, add or remove portions of this Privacy Policy at any time, without prior notice. Changes take effect on the date that appears on the revised Privacy Policy. If you use the Website following a change in this Privacy Policy, your use will be understood to signal that you accept and agreed to be bound by the changes. Accordingly, we urge you to review this Privacy Policy frequently for changes. 

Certain GDPR-Specific Definitions

Data Controller

Data Controller means the natural or legal person who (either alone or jointly or in common with other persons) determines the purposes for which and the manner in which any personal information are, or are to be, processed.

For the purpose of this Privacy Policy, we are a Data Controller of your Personal Data.

Data Processors

Data Processor means any natural or legal person who processes the data on behalf of the Data Controller.

We may use the services of various Service Providers (as defined below) in order to process your data more effectively.  For such purposes, such Service Providers are Data Processors of your Personal Data.

Data Subject

Data Subject is any living individual who is using our Website, and is the subject of Personal Data.  For purposes of this Policy, users are Data Subjects.

Information Collection and Use

We collect several different types of information for various purposes to provide and improve our Website.

Types of Data Collected

 Personal Data

While visiting our Website, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”), including, without limitation, when you complete an interest form. Personal Data information may include, but is not limited to, your email address, first and last name, company/employer name, telephone number, and physical and/or mailing address. For purposes of this policy, please note that Personal Data includes information you provide about yourself or other family members on whose behalf you are using the Website or completing and submitting our “Contact Us” form.  “You” and “your” includes you and these family members. You may, however, visit portions of the Website without providing any Personal Information.

Usage Data

We may also collect information that your browser sends whenever you visit the Website (“Usage Data”).

This Usage Data may include information such as your computer’s Internet Protocol address (i.e., IP address), browser type, browser version, the pages of our Website that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.

When you access the Service with a mobile device, this Usage Data may include information such as the type of mobile device you use, your mobile device unique ID, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browser you use, unique device identifiers and other diagnostic data.

Tracking and Cookies Data

We use cookies and similar tracking technologies to track the activity on our Website and hold certain information. Cookies are files with small amount of data which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your device. Tracking technologies also used are beacons, tags, and scripts to collect and track information and to improve and analyze our Website. You may be able to set your browser to refuse all cookies or to indicate when a cookie is being sent. If you do not accept cookies, you may not be able to use some portions of our Website or not all features of the Website may operate as intended Our Website currently does not respond to “Do Not Track” (“DNT”) signals and operates as described in this Privacy Policy whether or not a DNT signal is received. If we do respond to DNT signals in the future, we will update this Privacy Policy to describe how we do so.

Analytics Services / Data Processors

Google Analytics

Nobl9 uses Google Analytics to analyze visitor traffic to our Website. Google Analytics uses cookies to help us analyze how users use the Website and enhance your experience when you use the Website. You may read the Privacy Policy for Google Analytics here: www.google.com/policies/privacy/partners/.

HubSpot

Nobl9 also uses HubSpot to analyze visitor traffic to our Website. Like Google Analytics, HubSpot uses cookies to help us analyze how users use the Website and enhance your experience when you use the Website. You may read the Privacy Policy for HubSpot here.

Use of Data

Nobl9 uses the collected data for various purposes, including to provide and maintain the Website, to notify you about changes to our Website, to allow you to participate in any interactive aspects of our Website when you choose to do so, in connection with hiring and employment opportunities or decisions, and to respond to your requests, questions and feedback. We also use the collected data to monitor usage of the Website, to provide analysis or information so that we can improve the Website, and to detect, prevent and address technical issues.

We may also de-identify and aggregate your Personal Data for our own purposes.  Aggregated Data is information that has been combined with that of other users and analyzed or evaluated as a whole, such that no specific individual may be reasonably identified. “De-identified Information” is information that has been stripped of your identifiers, such as your name, contact information, and other identifying data, such that you cannot reasonably be identified as an individual.

We will handle your Personal Data in strict accordance with applicable law. We only collect Personal Data for specified, explicit and legitimate purposes and limit collection of Personal Data to the extent necessary for such purposes. We will store Personal Data for no longer than necessary for the purpose for which Personal Data are processed. Personal Data will be stored and processed in a manner that ensures appropriate security of the information.

Transfer of Data

Your information, including Personal Data, may be transferred to, and maintained on, computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.

If you are located outside United States and choose to provide information to us, please note that the information you provide, including Personal Data, is transferred to the United States and is processed there. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

 Nobl9 will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are reasonable controls in place including the security of your data and other personal information.

In the event of a corporate sale, merger, reorganization, dissolution or similar event, your Personal Data may be transferred as part of the event, in which case we will use reasonable efforts to try to require the recipient of the Personal Data to use it in a manner consistent with this Privacy Policy.

How we Communicate with You

When you send email or other communications to Nobl9, we may retain those communications in order to process your inquiries, respond to your requests, and improve our Website and related products and services. When you send and receive messages we may collect and maintain information associated with those messages.

If you provide us with Personal Data through our contact us form, we may send you a welcome email to verify your information. We will communicate with you in response to your inquiries. We will communicate with you by email or telephone, in accordance with your preference.

You acknowledge that by providing us with your telephone number, cell phone number, and emails, we may use that information to send you updates about upcoming clinical trials in your area that you may be interested in or could qualify for. If we do, out of respect for your privacy, we will provide an option not to receive these types of communications.

Disclosure of Data

You understand and agree that we can disclose your Personal Data and other data to third parties, as follows:

To Comply with Legal Requirements

Nobl9 may disclose your Personal Data in the good faith belief that such action is necessary to: (1) comply with legal obligation; (2) to prevent or investigate possible wrongdoing in connection with the Website; (3) to act to protect the safety of visitors to the Website; (4) to protect and defend the rights or property of Nobl9; or, (5) protect Nobl9 against legal liability.

To Our Subsidiaries , Affiliates and Service Providers

Nobl9 may disclose your Personal Data to our subsidiaries or affiliates, strategic partners and to third parties services providers (“Service Providers”) we engage to provide services on our behalf, such as web site hosting, customer service, etc. We may use Service Providers (including, without limitation, Google Analytics and HubSpot) to perform related services or to assist us in analyzing how our Website is used, to verify employment and/or educational history or perform background checks. These third parties have access to your Personal Data only to perform these tasks on our behalf, and are obligated not to disclose or use it for any other purpose.

We may provide additional notice and ask for your consent if we wish to share your information in a materially different way than discussed in this Privacy Policy.

Correcting and Updating Your Personal Information

You can correct or update your Personal Data by contacting us by e-mail info@nobl9.com.  Please note it may take us up to 30 days to process your request.

Your California Privacy Rights

ONLINE PRIVACY PROTECTION ACT (CALOPPA)

Do Not Track.

As discussed above, we do not support Do Not Track (“DNT”). Do Not Track is a preference you can set in your web browser to inform websites that you do not want to be tracked.

You can enable or disable Do Not Track by visiting the Preferences or Settings page of your web browser.

Right to Request Data – California Civil Code 1798.83-1798.84 (“Shine the Light” law).

Under California law, California residents are entitled, on an annual basis, to request from Nobl9 a notice describing what categories of personal customer information we share with third parties or corporate affiliates for those third parties or corporate affiliates’ direct marketing purposes. That notice will identify the categories of information shared and will include a list of the third parties and affiliates with which it was shared, along with their names and addresses.  Nobl9 will use commercially reasonable efforts to answer such inquiries as quickly as possible.

Your Data Protection Rights Under General Data Protection Regulation (GDPR)

If you are a resident of the European Economic Area (EEA), you have certain data protection rights which may be different from or in addition to those provided for by other applicable law and/or the provisions contained in this Policy. In accordance with GDPR, Nobl9 aims to take reasonable steps to allow you to correct, amend, delete, or otherwise limit the use of your Personal Data.

If you wish to be informed about what Personal Data we hold about you and if you want it to be removed from our systems, please contact us.

In certain circumstances, you have the following data protection rights:

The right to access, update or delete the information we have about you. Whenever made possible, you can access, update or request deletion of your Personal Data directly within your account settings section. If you are unable to perform these actions yourself, please contact us to assist you.

The right of rectification. You have the right to have your information rectified if that information is inaccurate or incomplete.

The right to object. You have the right to object to our processing of your Personal Data.

The right of restriction. You have the right to request that we restrict the processing of your Personal Data.

The right to data portability. You have the right to be provided with a copy of the information we have on you in a structured, machine-readable and commonly used format.

The right to withdraw consent. You also have the right to withdraw your consent at any time where Nobl9 relied on your consent to process your Personal Data.

Please note that we may ask you to verify your identity before responding to any such requests.

You have the right to complain to a Data Protection Authority about our collection and use of your Personal Data. For more information, please contact your local data protection authority in the European Economic Area (EEA).  Please also visit https://www.gdpreu.org/the-regulation/list-of-data-rights/ for additional information on your GDPR-specific rights.

To contact us with respect to either your California or GDPR rights, please e-mail us at info@nobl9.com.

Security of Data

The security of your data is important to us. While we strive to use generally accepted industry security standard  means to protect your Personal Data from loss, misuse, alteration or destruction by an unauthorized party, we cannot guarantee its absolute security. However, no method of transmission over the Internet, or method of electronic storage is 100% secure. In particular, e-mail sent to or from us may not be secure. Therefore, you should take special care in deciding what information you send to us via the Website or e-mail. Accordingly, you understand and agree that you transmit all data, including Personal Data, to us at your own risk. In addition, we are not responsible for circumvention of any privacy settings or security measures contained on the Website or third-party websites.

Privacy and Third-Party Links

This Privacy Policy applies solely to information collected by the through the Website. In an attempt to provide you with increased value, we may include third party links on the Website. This Privacy Policy does not apply to the third-party sites and services that are accessible through these links and we suggest that you contact the operator of the third-party service to obtain details about their privacy policies. We have no responsibility or liability for the content and activities of these linked sites or services. Nonetheless, we seek to protect the integrity of the Website and welcome any feedback about these linked sites (including if a specific link does not work).

Children’s Privacy

Our Website is intended only for use by adults, either for themselves or on behalf of family members, and is not intended for use by anyone under the age of 13 (“Children”). We do not knowingly collect personally identifiable information from anyone under the age of 13. If you have reason to believe that a child under the age of 13 has provided us with Personal Data, please contact us and we will endeavor to delete that information from our databases.

Retention of Your Personal Information

We will store the Personal Data you provide for as long as we believe is necessary or appropriate (i) to carry out the purpose(s) for which we collected it, or (ii) to comply with applicable laws, contracts, or other rules or regulations.

Your Options

You may access and use the Website without providing any Personal Data. If you choose to provide any Personal Data, you may have the right to request to review, update, correct, suppress, restrict or delete Personal Data that you have provided to us through the Website. To make a request, please contact us as indicated below and we will respond to your request in a manner that is consistent with applicable law within a reasonable period of time. For your protection, we may need to verify your identity before taking action with your request.

Confidentiality of Unsolicited Information

This Privacy Policy shall not apply to any unsolicited information you provide to us through the Website or through any other means. This includes, but is not limited to, any ideas for new products or modifications to existing products, and other unsolicited submissions (collectively, “Unsolicited Information”). Please note that, as between you and Nobl9, Unsolicited Information sent to Nobl9 will be deemed NOT to be confidential. Notwithstanding the foregoing, Nobl9 will not release your name or otherwise publicize the fact that you submitted Unsolicited Information to Nobl9 unless: (a) Nobl9 obtains your permission to use your name; or (b) Nobl9 first notifies you that the materials or other information you submit to a particular part of this Website will be published or otherwise used with your name on it; or (c) Nobl9 is required to do so by law.  As between you and Nobl9, you hereby agree that Nobl9 may use such Unsolicited Information for any purpose without restriction, and free of any obligation to acknowledge or compensate you therefor, as provided for in our Terms of Service.

Contact Us with Questions and Comments

If you have any questions about the Privacy Policy or Terms of Use, please contact us:

By email:

info@nobl9.com.

By mail:

Nobl9

131 Dartmouth St., 3rd Floor
Boston, MA 02116.