Nobl9's SLO-centric reliability platform ensures your shoppers can browse and buy. Our customer-centric approach to reliability will reduce cart abandonment due to micro-outages.
Let them buy.
The number one goal for your e-commerce site or app is simple: let customers buy products from you, easily and reliably. Too often, "reliably" is measured in outages. However, research shows that a load latency of just 3 seconds results in as much as 57%of customers leaving your site in frustration. Moreover, even if they come and stay on your site, 17%of cart abandonments are due to a site or app having errors or crashing.
Traditional site reliability and observability methodologies are siloed and focused purely on uptime. Reliability, though, is about so much more than uptime - it's about load time, it's about small errors, it's about all of the different infrastructure elements and microservices that go into the overall experience of the customer who simply wants to browse your products and buy whatever catches their fancy.
Nobl9 empowers e-commerce organizations with a truly holistic, customer-centric view of site and app reliability. Using Service Level Objectives (SLOs), and with a source-agnostic platform, Nobl9 gives you the ability to really see how your site or app is performing against your goals.
With SLOs and Nobl9, you can reduce cart and app abandonment and facilitate a reliable, enjoyable shopping experience for your customers. Reach out today to schedule a demo or set up your own SLOs with the Nobl9 Free Edition.
