7 Steps to Creating Effective SLOs

Executives increasingly realize that their technology architecture is, in fact, their business architecture —and service reliability has a direct impact on revenue growth and business stability.

What’s in This Report?

Read how the International Data Corporation (IDC) advises executives for digital businesses about SLOs; the business value of SLOs, the challenges SREs face, and guiding principles how to create effective SLOs.

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