The Importance of Service Level Objectives

Site Reliability Engineering has introduced many organizations to the concept of Service Level Objectives and Error Budgets. Nobl9 aims to help organizations adopt the SLO framework by streamlining the SLO creation process and making it simpler to monitor whether the objectives are being met.

SLOs are essentially a target set for a given system’s desired availability over time. Tracking SLO adherence is dependent on SLIs, which are a way to measure if an SLO is being met or not. If a system or service is not meeting its SLO, there are consequences such as performance degradation, outages, or impact on customers. SLOs balance the possible negative repercussions and the lack of availability to determine a reasonable uptime goal for that service, with the downtime afforded in that SLO as the error budget.

451 Research Group’s analysis of Nobl9 offers an objective guide to the SLO market.

Get the report to understand better:

  • An overview of this emerging market.
  • Why the enterprise IT market has grown apathetic to SLAs.
  • Why the SLO approach may appeal to DevOps and developer teams.
  • How Nobl9 simplifies the process of creating and maintaining SLOs.

Get the report today to learn more.


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