BOSTON (PRWEB) OCTOBER 29, 2020
Nobl9 has launched a free resource library dedicated to teaching companies how to use service level objectives (SLOs) to build reliable software faster and keep customers happy. The library—accessible without signup at Nobl9.com—features a variety of educational resources designed to help both technical and business audiences understand how to design and implement smart SLOs—customer-centric goals that define expectations between the stakeholders of service. SLOs are an essential tool for any SRE team to achieve sustainable satisfaction among consumers of online services, without incurring excessive infrastructure costs.
“There is ample technical content available about SLOs,” said Kit Merker, senior vice president of business development at Nobl9. “What’s lacking is content targeting engineers and business process owners in organizations that are just getting started with SLOs. That’s what we’ve built with this content library: an easy-to-approach, conversational collection of stories that will help folks figure out how to implement SLOs in their organizations.”
The educational content from Nobl9 is designed not only for software reliability engineers but also for CEOs, CFOs, product managers, and other stakeholders in the company. Nobl9 resources address the needs of SLO beginners and advanced SRE practitioners alike. Current postings include:
- SRE 101: The SRE Toolset. Learn how to apply the three most essential tools in the SRE toolset—observability/monitoring, incident response, and SLOs.
- How to Explain SRE to Your CEO. In order to champion SRE, a CEO needs to understand the decision from a dollars-and-cents viewpoint and be able to defend it with all the stakeholders in the organization.
- Intro to Error Budget Policies. Learn how to turn SLOs into a tool for balancing investments in new features and in improving the reliability of your software.
- A Product Development Approach to Creating Your First SLO. Product management principles applied during product development can also be used to build reliable products. When you complete the five steps outlined in this article, you will have taken your first step toward minimum viable reliability—your first SLO.
Nobl9 regularly adds to its online SLO resources with new blogs, ebooks, whitepapers, videos and podcasts, webinars and research reports.
Nobl9, the software reliability platform startup, is in the noble pursuit of reliable software. Founded by Marcin Kurc and Brian Singer who joined Google via acquisition of Orbitera, Nobl9 helps software developers, DevOps, and reliability engineers deliver reliable features faster through software-defined Service Level Objectives (SLOs) that link monitoring and other logging and tracing data to user happiness and business KPIs. The company is backed by Battery Ventures, CRV, Bonfire and Resolute Ventures and is headquartered in Boston with a distributed team. More at nobl9.com.