Service Level Objectives
for PagerDuty

Nobl9 integrates with PagerDuty to provide on-call teams with targeted, actionable alerts based on Service Level Objectives (SLOs). Nobl9 ensures that alerts are triggered only when critical SLO thresholds—such as uptime or response times—are at risk, reducing the noise that often overwhelms on-call engineers. This focused alerting means teams are notified only about incidents that could impact the user experience, helping on-call personnel prioritize and respond more effectively. Nobl9 sends these precise alerts directly to PagerDuty, ensuring that incidents are immediately routed to the right on-call engineer, minimizing response times. 

With this integration, on-call teams can leverage PagerDuty's powerful incident management features, such as on-call schedules, escalations, and response orchestration, while benefiting from Nobl9’s proactive reliability management. Nobl9 provides rich context with each alert, detailing the SLO breach and its impact, which helps on-call engineers quickly assess the situation and take appropriate action. By reducing noise and providing meaningful alerts, Nobl9 empowers on-call teams to manage incidents more effectively, improving service reliability and minimizing user impact. This leads to a more manageable on-call experience, ensuring that teams focus their efforts where it truly matters.