Events

Service Level Objectives (SLOs) have become essential for effective reliability management, but choosing the right path for implementation is crucial. Teams must decide whether to build their own SLO infrastructure, leverage SLO features in existing monitoring tools, or invest in a dedicated SLO platform. Each option has its own set of challenges, and making the wrong choice can lead to wasted resources, delayed results, and even a failed SLO program.

Join us for a critical discussion on why Mean Time to Repair (MTTR) may no longer be the best metric for measuring system reliability. This webinar will explore how Service Level Objectives (SLOs) are transforming reliability management by shifting the focus from reactive to proactive strategies. Expert speakers will explain the limitations of MTTR and how SLOs provide a more comprehensive view of system health. Ideal for IT professionals seeking to enhance their approach to reliability, this event offers actionable insights for modern incident management.

Join us for an in-depth discussion on how to develop further reliability strategies for e-commerce. Our experts from Google and Nobl9 will cover the critical role of reliability in exceptional user experiences. You'll gain insights into common challenges and practical strategies for maintaining peak performance, including effectively using Service Level Objectives (SLOs). Additionally, learn about the latest industry trends, real-world case studies, and proactive measures to prevent downtime and improve customer satisfaction.

The Digital Operational Resilience Act (DORA) is reshaping the landscape for critical service providers worldwide. As the January 2025 implementation date approaches, organizations must adapt not only their policies and procedures but also their technology solutions. Learn how industry-leading technologies are working together to address risk management and resilience, DevOps practices and AI-driven resilience strategies, third-party oversight, test/validation methods, transparency, and incident response.

Reliability of your offerings is non-negotiable to users, and too often is siloed to the various elements of your app and infrastructure. Achieving a customer-centric view of reliability - going beyond incident management and identifying day-to-day issues affecting the user experience - requires a holistic approach. Implementing Service Level Objectives (SLOs) and error budgeting allows you to monitor your application as a singular entity, prioritizing issues that affect the user and identifying the invisible mini-incidents that cause product abandonment and switching.

In this session, we will discuss creating and unifying SLIs that software teams can use to increase overall performance and understanding of how each component works together. Setting company-wide SLOs will give teams something to target and increase system reliability.

Learn how SLOs empower organizations to maintain service reliability and availability, even amidst the challenges related to managing complex software. Discover how graceful degradation strategies can improve user satisfaction in the face of disruptions or resource limitations.

Our panelists: Alex Hidalgo (Nobl9), Jennifer Mace (Google), Mandi Walls (PagerDuty) and Niall Murphy (Stanza).

Join us as we delve into the art of mastering success with Service Level Objectives (SLOs). We are thrilled to have SLO Expert and Author, Alex Hidalgo, along with Srikar Achanta, Senior Sales Engineer at Nobl9, share their insights. Together, we will explore effective strategies and the numerous business advantages of implementing SLOs.

This upcoming webinar with our SRE Keri Melich, "Drive SLO Adoption through SDLC Templates," aims to provide a comprehensive exploration of the strategies and best practices for seamlessly incorporating SLOs into the various phases of the SDLC. By leveraging well-designed templates, development teams can effectively align their goals with business objectives and customer expectations, improving user experiences and increasing overall system reliability.

Kit Merker is the one of the original product managers for Kubernetes and now Chief Growth Officer at Nobl9 where they're delivering a new open standard called #OpenSlo. SLOs, or service-level-objectives, provide a framework for understanding performance targets and making judgements about software changes and how they impact uptime.

But it's not just a standard, it's also code.

Join us for a webinar with Jeremy Cooper, where we will delve into the world of SLOs and how they can help you in your business. SLOs can give you valuable visibility and insight into your user's experiences with your applications. SLOs can help you reduce customer frustration and protect your reputation by helping you focus on reliability. This webinar will show how to create and manage SLOs using Nobl9.

Organizations of all sizes are now routinely deploying cloud-native applications based on microservices and constructed using containers. The primary platform used to deploy those applications are Kubernetes clusters that make it possible to dynamically scale consumption of infrastructure resources.

The issue now is determining how best to manage fleets of Kubernetes clusters that are widely distributed across the enterprise.

If you’re running Amazon EKS, you might ask "is my Kubernetes environment reliable? Is my cluster healthy?" To easily answer this question, you can use Essential Kubernetes Gauges (EKG), an open-source, prefabricated approach to monitoring Kubernetes and setting default service level objectives (SLOs).

SLOs allow you to set goals for reliability. EKG includes SLOs that measure several aspects of a cluster:

• Control Plane Health: Is the Kubernetes API responding normally? Is it performant?
• Cluster Health: Are the nodes healthy? Is there some minimum resource headroom? Can we start new workloads?
• Workload Health: Is anything in a bad state? Is there at least some kind of workload running?
• Resource Efficiency: Are resources underutilized in this cluster? Is the cluster scaling so that it makes good use of resources without endangering workloads?
• FUTURE: Cost Efficiency: measurements have been proposed as future enhancement and are under consideration.

Understanding what reliability target to choose takes time and effort. It requires understanding how your system performed over the past month or year. Customers normally will create an SLO and adjust the targets every few weeks as they better understand. With SLI Analyzer, you can retrieve your historical data, set reliability targets, and see how your system performed. You can easily tweak the targets and view updated error budgets and error budget burn down. Once you’ve determined the right target using your existing data, you can easily create a new SLO.

Observability has always been a core DevOps tenet, but achieving and maintaining it is challenging. Most DevOps teams today have been able to achieve some level of continuous monitoring using a set of pre-configured metrics that are relatively easy to track. Observability, however, takes monitoring to the next level by making it simpler to discover the root cause of IT issues before services are disrupted. There is no shortage of observability platforms today; the challenge is determining the best practices that should be put in place to employ them most effectively.

Join this Service Level Objective (SLOs) training, where you will learn how to: Collect website uptime data and turn it into SLOs, set up error budget alerting workflows, and analyze service risks to tune your SLOs.

Tune in to hear Keri Melich explain how you can create Service Level Objectives (SLOs) with historical data in minutes instead of days or weeks.

Time is the key that unlocks the answers to many of our questions about how our services perform. Join us as we travel through the SRE spacetime continuum with Nobl9’s new feature: Replay.

Many people ask us, “if you’re so into SLOs, how do you use them yourself? How do you use SLOs if you are on Kubernetes?” Here is a chance to hear firsthand how Ian Bartholomew, SRE Manager at Nobl9, uses SLOs to build and run the Nobl9 Kubernetes platform. You’ll see real data, some example situations, and how SLOs help us run reliably and efficiently and keep everyone on the same page (and the pager off).

In the September episode of 360View, we'll cover these 3 disruptive and compelling technologies in 60 minutes where you'll learn:

• How do you find MDR providers who can deliver effective threat response? Today, organizations are seeing more sophisticated malware threats and targeted attacks, but traditional SOCs can't keep up. (w. Open Systems)
• How does true continuous data protection (CDP) work? Learn how Zerto's replication engine that doesn't sleep—it continuously replicates your production data to other locations in real time.
• How to define, measure and monitor your service level objectives (SLO)? Learn how Nobl9 can centrally manage SLOs across the enterprise.

The reliance on IT and the SREs to keep the business services deployed and running has never been higher, nor have the stakes. To survive and thrive in this environment, meeting reliability goals across your critical business services is essential. The only way to do that is to have effective Service Level Objectives.

This webinar will share how organizations are creating and deploying Service Level Objectives (SLOs) at scale. You will learn about:

• Frameworks and best practices for implementing SLOs
• Innovative approaches organizations are using to ensure that SLOs grow with their needs
• Four real-world cases of successful deployments

Speaker: Sal Furino, Customer Success, Nobl9

With the rapid adoption of DevOps and cloud, many organizations establish platform or cloud engineering and site reliability engineering (SRE) as part of their operations and infrastructure teams. SRE and platform engineering can be complementary functions or combined as one team, as both benefit from applying engineering discipline, automation and infrastructure as code. Some organizations take a self-service or platform-as-a-product approach to better match the cadence and needs of product and development teams across the company.

How should you build your platform engineering and SRE teams, and what learnings can you gain from others? Join our cross-functional team of platform engineering and SRE experts as we explore these topics and insights.

When people interact with your digital service, it leaves them with impressions about your brand and the value of your offering. The user’s journey across multiple systems is called the digital customer experience (DCX). Why does this matter? And how does system performance impact that experience, and the business?

Join us as we discuss:

• Why digital experiences matter, and to whom?
• Balancing and aligning business, security, and technology
• Challenges, obstacles, and opportunities

Many organizations today are looking at Service Level Objectives (SLOs) as a way to create a deeper understanding of reliability. This webinar will explore:

• Strategies for optimizing SLOs for the enterprise
• Common mistakes people make when creating SLOs
• Resources you can leverage to reduce implementation risks

Join Natalia Sikora-Zimna, Product Owner at Nobl9, to learn how Nobl9’s integration with Sumo Logic’s full-stack observability platform allows teams to set and understand clear reliability goals for their mission-critical applications and services. In this demo, we will cover how SLIs computed from logs and metrics using Sumo Logic’s powerful query language are automatically ingested into Nobl9 and expressed as SLOs designed to drive automated actions when error budgets are at risk to improve reliability over time.

Highlights include:

• Configuring Pingdom to collect website uptime data
• Setting up error budget alerting workflows
• Strategies for tuning your SLOs

Learn about Cisco and Nobl9's perspective on full-stack observability for the enterprise IT stack.

We announce Hydrogen: A new way to prevent burnout, optimize velocity and rebalance technical debt is coming.

Steve Yegge, Developer of Wyvern and Nobl9 COO Kit Merker chat about reliability in gaming, war stories, and what it means to have reliable games.