Service Level Objectives (SLO)

Posted by Kit Merker |
Measuring and Optimizing CPU Performance

Software engineers are under constant pressure to make their desktop, laptop, and client applications run as efficiently as possible.  That’s easier said than done. Just ask Aaron Tyler, Principal Software...

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Posted by Marcin Kurc |
Monitoring Tells Me Nothing, Says Your CEO

Do you need to justify your infrastructure spend to your CEO? In this article, we’ll equip you to communicate clearly and in CEO language about how the infrastructure investment you...

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Posted by Marcin Kurc |
Nobl9 Has Joined The Cloud Native Computing Foundation

Today we are proud to announce that Nobl9 has become a Silver member of the Cloud Native Computing Foundation (CNCF) and the Linux Foundation. We know that members of this...

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Posted by Alex Nauda |
Optimizing Cloud Costs through Service Level Objectives

Are you spending too much on cloud services? Is there a way to optimize your cloud spend and dramatically lower it? Here’s a hint: it has nothing to do with...

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Posted by Kit Merker |
Do You Really Need Five Nines?

Call it what you will: Always On, Six Sigma, High Availability, or Five Nines. Management wants you to deliver a service as close to perfection as possible. Little do they...

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Posted by Kit Merker |
Creating Your First SLO: A Discussion Guide

Congratulations! You are ready to sit down with your team and establish your first Service Level Objective (SLO). You might be wondering where to start. Here’s an outline of how...

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Posted by Kit Merker |
How do we measure the customer experience?

So many interactions with customers are going through digital channels that you’d think it would be easy to understand what our users are going through! It seems archaic to force...

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Posted by Alex Nauda |
You’re Not Google. And, Yes, You Still Need SLOs

Much of the available literature about Site Reliability Engineering (SRE) and Service Level Objectives (SLOs) refers to pure, homogeneous infrastructure environments (think hyperscalers, including Google, where the concept of SRE...

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Posted by Kit Merker |
An Easy Way to Explain SLOs and SLAs to Business Executives

If you appreciate the irony of TLA (a recursive acronym for "three-letter acronym") this blog is for you. Even if you find the “alphabet soup” of business unappetizing, read on...

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Posted by Brian Singer |
A Product Development Approach to Creating Your First SLO

Product managers play a critical role in driving and supporting reliability objectives. This may seem daunting, but we can apply the same PM principles used during product development to building...

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