Alex Nauda

Posted by Alex Nauda |
How to Use Service Level Objectives to Manage External Services

Originally published at The New Stack on September 14, 2020 Unless you’re operating an Astute-class submarine hundreds of meters beneath the surface of the sea, chances are good that your infrastructure and software...

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Posted by Alex Nauda |
SLOs are good; SLOs for defined customer segments are better

We in the SRE world often speak in generalities about “customer happiness” and how SLOs can help us find that ideal balance between software reliability and the velocity at which...

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Posted by Alex Nauda |
Optimizing Cloud Costs through Service Level Objectives

Are you spending too much on cloud services? Is there a way to optimize your cloud spend and dramatically lower it? Here’s a hint: it has nothing to do with...

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Posted by Alex Nauda |
You’re Not Google. And, Yes, You Still Need SLOs

Much of the available literature about Site Reliability Engineering (SRE) and Service Level Objectives (SLOs) refers to pure, homogeneous infrastructure environments (think hyperscalers, including Google, where the concept of SRE...

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